Forest Bootery - Lake Forest, Illinois

Alla Rapoport

I am surprised by the negative reviews for this business. I shopped here since 2000, and now my teenager loves this store. The shoe quality is amazing. My Uggs and Birkenstock are over 10 years old and look amazing.
Several times, I tried to purchase shoes that were not right for my feet, and owners would always give me honest opinions even if it meant losing the sale.

Trevor Schneider

The lady with the long gray hair is very very rude and mean, it's like she's bothered by any and all customers that enter the store. My dad tried spraying multiple of the (tester) colognes because most of them were empty, then she got mad that we were trying to sample them Like does she even want business? Then we leave because she was just being mean and she says "oh great now I have to leave the door open!" because we sprayed a few of the colognes.... like be fr

Eric Guerrero

I bought here the gifts I gave to my friend's daughter. I was not actually planning to buy some but I saw this store and the displays really catches my attention that make me think and remember my friend's daughter who is actually close to me too. The staff in here is so friendly and helpful and first look the store is clean and it is well-organized. Their selections are actually lovely. Different gears for kids and shoes with different designs that are all pretty. I honestly do not know what to specifically but cause I am not good at it and thanks to the helpful staff who did not hesitate to help me when I asked for help. Good thing is that I kind of figure out the sizes especially for the shoes. The prices are honestly a bit expensive but definitely worth it because the items they have literally everything they have are in a good quality which is reasonable. Also, the staff chose perfectly because my friend's daughter absolutely love everything that I gave her. I highly recommend this store. This is definitely the best kid's store I could find here in Lake Forest.

Kardon 0

Chris and team are amazing. They give it their best every time. Our family just moved in a yr ago and we’ve purchased shoes on 5 different occasions. Chris provides dedicated friendly expert support every time. My kids were struggling to get into the right fit and they had it.

Reading through some of the other reviews it seems some people just lack consideration for other folks; given what the world has gone through the last two years.

Money doesn’t buy you protection from covid and/or it’s supply shortage. Only kindness reciprocates good service.

Hallie Thompson

Terrible experience. After browsing the store the staff on our way out loudly stated, “Thank you for not buying anything.” I am still in shock. I’ve never been spoken to so rudely and it quite honestly ruined our entire day. I will never go back to this store and I will be sure to pass this along as well.

Eva Russell

I have thoroughly enjoyed my experiences at the Forest Bootery. Extremely friendly staff and very helpful as well! I would recommend the forest Bootery for all of your boot and accessory needs!

Chelsea Hadaway

I’ve been here several times and purchased shoes for me and my family. Every time I walk in the employees are very short and seem a little snooty. However, today I came in an was trying on Rainbow sandals. The manager or whoever he was came over to me and said and I quote “aren’t you getting a little old for those?” I could not believe this man would say something that to a customer or even a lady for that matter. It doesn't matter your age, if you like a shoe then get them! And for some clarity I am in my 20s... I didn’t know there was an age for shoes. It’s safe to say I walked out and I will never be back in there again. Horrible experience and very rude people!!!! 🙁

Maeve OMalley

Great service! The man working there was very helpful and extremely kind! He also has a great sense of humor(: We will be back again!