Daniel's Jewelry - Glenview, Illinois

Anne Marie Greene

I have been going to Daniel's for about 20 years based on my mother's recommendation. Valerie is amazing - so customer centric! When I am there to pick something up, I can hear her working with
customers on designs, appraisals, and purchases and she really knows her stuff.

I primarily take my jewelry there for repairs of ANY kind (e.g., ring resizing, changing out clasps for larger sizes, replacing lost stones, checking and repairing prongs on rings, adding/moving charms on my gold charm bracelet, designing and creating bracelets from a long heirloom pearl strand, and even creating charms from a former bracelet to be given as gifts). They are incredibly reasonable and do a great job with EVERY repair.

I have also purchased a few pieces from Daniel's including two rings and a bracelet - all of which I love. They have GORGEOUS new and estate jewelry at a myriad of different price points. And although my purchases have been on the lower end of the price point spectrum, they always treat you like you are buying an Elizabeth Taylor diamond.

But most importantly to me, is trust. I am bringing in and leaving in their care highly sentimental and, in some cases, very valuable items for repairs. I trust Valerie IMPLICITLY.

If l ever get married, this is where I would go for my ring.

Svetlana

Very Disappointed by Valerie

My fiancée was a customer of this family owned store for a long time, therefore, last year, he bought from this store a diamond bracelet for my birthday. However, the bracelet was too big and I was afraid that I can easily loose it, so I wanted to make it shorter.
On 12/15/24, we met with Valerie in the store to discuss the changes. We agreed to remove 2 pieces from the bracelet and make a pair of earrings from them. Also, I requested to add a safety clasp to the bracelet because the lock did not seem to be secure enough for me. On 12/22/24, a week later, we came to the store to try earrings and to pick up the bracelet, however the safety clasp was not added to the bracelet, even though we discussed it and it was noted on the ticket.
I mentioned it again to Valerie and she promised to get it done by holidays. On 12/24/24, the store employee called me to let me know that my stuff is ready and I can come to pick it up.
An hour later, I came to the store and I saw that the earrings were ready, but the clasp was not added to the bracelet even though we already told her twice about it.
I asked Valerie why it was not done, but what really disappointed me is Valerie’s reaction – she came down on me saying that I make her nervous and I have this bracelet for over a year and they are very busy now.
Also, her daughter told me that she heard my conversation with her mom, Valerie, last week and she said that she did not promise anything to me, she said ‘we will try’.
Well, they made it as my fault, I was the one who is guilty.
I understand, that it’s a busiest time of the year, and of course, mistakes happen, but they could simply apologize for the mistake, without blaming me, but it was easier to blame the customer.

My fiancée was their customer for many many years, he even ordered jewelry from Valerie’s father, and was very happy, but I guess with the time things changed, especially their customer service.

I just wanted to share my experience with this store……..

geo tso

I recently visited Daniel’s Jewelry to purchase a new ring for my wife, and the experience was outstanding. The staff was incredibly helpful and personable, making the entire process smooth and enjoyable. My wife absolutely loves the ring, and it has quickly become a cherished piece in her collection. Additionally, we’ve been taking our other jewelry there for repairs and cleaning over the years, and their service has always been top-notch. I highly recommend Daniel’s Jewelry for both their beautiful selection and exceptional customer service.

Lisa Hutchison

Daniels fits all jewelry needs. I purchased a beautiful estate sapphire ring at a great price. They do quality repairs with quick turnaround. They also do custom designs. My friend had a diamond bracelet made into a beautiful necklace, again for a very reasonable price. I highly recommend.

Corinne Carlson

I have been going to Daniel's jewelry for a few years now and have always been very pleased! They have a great selection and I was even able to design a ring with Valerie and it's absolutely beautiful! They do all my repairs too and the staff is great!

Maxx Zomick

Valery and the Daniel’s Jewelry team did an incredible job with our custom engagement ring, wedding bands and jewelry. Everything came out perfectly. They made the engagement and wedding process amazing.

Dan & Sara Shriber

Daniel’s jewelry was amazing!! My husband and I went there for our wedding bands and Val was beyond helpful!! We were able to try on numerous band in store and she even brought in different styles in our sizes so both of us could see and feel different bands on. We loved our experience and will definitely go back in the future! 10/10

friar Paul Langevin, OFM Conv.

Daniel's Jewelry is truly a gem in Glenview, IL. They re-sized the wedding ring of my late Father so that it could be passed along as a remembrance to the next generation. Similarly, they made various design options incorporating opals and a diamond from among my late Mother's treasures with the Cross I wear. I couldn't be happier with the finished product. The service is exceptional. They were very timely with the turn around on the projects. It is a very friendly and family-like atmosphere. When trusting your jewelry work - you can confidently trust Daniel's Jewelry every time.