POLYWOOD - Syracuse, Indiana

skylar S.

I purchased a picnic table for my kids and a rocking chair from Polywood, and I couldn’t be happier! The furniture is absolutely beautiful and has quickly become a favorite in our home. We did have a small issue with the rocking chair, but the warranty process was amazing—fast, easy, and hassle-free. The customer service team went above and beyond to ensure everything was corrected.

I highly recommend Polywood for their high-quality products and outstanding customer care!

Marilee H.

So 5% of reviews are one star. As is this review. I had made 3 separate purchases, the first 2 were mostly fine. This last order they sent the wrong table. And as with all the other bad reviews, we are having a customer service issue getting it straightened out. They sent the wrong size table. There is only 2 inches for your legs. But to get it figured out they require us to disassemble the entire set and box it up. We offered to keep the table and replace the less costly bar stools and refund the difference. They will not do it. So we must lug the set up from the pool area to the front, disassemble and box it so we can order the exact same table and reassemble it. Not only do they incur higher shipping costs but we must pay someone to come back again to disassemble and then reassemble. This makes no sense and they are extending no goodwill towards a good customer. This company is owned by an equity firm and it shows that no one cares. We own 2 mfg companies that make buildings and when a customer is dissatisfied we ship out new product. I will never recommend Polywood again.

William S.

I received 2 orders of 2 NCL32 Lowback chairs in each order. They arrived earlier than scheduled and were in great shape. I use the chairs on my Yacht and we really like them. Easy maintenance and the chairs are heavy so not affected by wind and movement.

Rita S.

We ordered a table and 4 Adirondack chairs 10 to 12 years ago. They are still in great shape. They sit out on our deck year round. Since they have been durable, I recently ordered a green bench for the front porch. I love it! Polywood is a great product!

Becca J.

Love our little porch swing! The perfect replacement for our older conversation set. Assembly was super-easy and I managed that by myself, but needed one other person to hang it. So far, so good. Seems really durable--we'll see!

Greg B.

I bought the Bistro Table and chairs for our covered deck and I could not be happier.
The chairs came per-assembled and the table took me about 20 minutes to put together.
The chairs and the table feel very sturdy and the chairs don't wobble, which is a good thing 🙂
Best, Greg

Michele W.

I love Polywood furniture. We bought our first two Vineyard style Adirondack chairs last year - I had seen them ready built in local furniture stores (I live near the Delaware coast) but we thought we would save some money and put them together ourselves! The first chair took about an hour for the two of us, the second, about a half an hour. We bought the navy color. This year, we wanted to add two new chairs to round out around our fire pit. I went back and forth whether to get two more navy, but settled instead on the lime green, which was a stunning choice. We also bought two end tables, one navy and one lime. I remembered how to assemble the chairs and did so quickly and the tables were a snap! I appreciated all the updates sent to me and my order arrived on time, if not earlier than expected and in fine shape! I think we are going to get two more tables! I just love the look and we've had so many compliments! I have had "all weather wicker" that quite frankly never held up in the heat. We left the blue ones out all winter - they still look as good as new!

Kevin P.

We love our Polywood 3-piece Presidental Rocker set, it's a nice addition to our new home's front porch. It was easy to assemble, but it is definitely a 2-person job. We could not be more pleased.