Once Upon A Child Sarasota - Sarasota, Florida

Cubanita 2002

Me encanta esta tienda,muy limpia
Las empleadas muy amables
Todo muy LINDO y precios bajos
Me gustaría saber si aún tienen los monitos pequeños para bebas recién nacida a 50 centavos cada uno?

Maye Gonzalez

Excelente Atención, La Señora Que Habla Español es Muy Amable y Te Explica Perfectamente Cómo Funciona el Sistema de Verdad Muy Agradecida

Alejandra

Excelente

Sheri Luce

I have been to a Once Upon a Child Children's Clothing Store twice now. The first time was with my daughter and today with my daughter in law. I wish this store was around when I was raising my three kids!! It’s more than just a clothing store as they sell gently used children's clothing (preemie to youth 20) shoes, toys, books, games, furniture and shelves and all sorts of baby paraphernalia! It’s a one stop shop! The store itself is laid out by size of clothing (preemie, newborn, 3-6 months, 6-9 months etc) The staff was very friendly, the store is clean, and there’s a bathroom. Since the clothes is gently used the prices are very reasonable. If you’re a label shopper they have most all of the popular brands. I love this store and can’t imagine why everyone wouldn’t shop here!!

Riley Kohl

As someone who once worked with their sister store and know how the process works I’m disgusted. As I bought my daughter a bouncer from the store I noticed it was dirty and asked for a discount which was denied by girls who looked 14 years old. Looking past their disrespect and rudeness I bought the bouncer for $50. Only to get home and realize their is black mold all through out this bouncer like I told them. They have ZERO commitment to the company and people who buy and support the business. My family is disgusted and will inform everyone of their horrible service !!

Aubryanne Cook

I don’t typically leave a review unless i can confidently leave 5 stars! However my recent encounter with the owner of this business left me feeling strongly compelled to share my experience and NOT to discourage others from shopping there, but in hopes that she will at least treat her employees better with the respect and compassion they deserve as the heart best of a small business.
Hopefully she will come to see that it is in fact PEOPLE not PENNIES that will keep small business afloat especially in the age of the internet, and an uncertain economy.
Growing up under a small business roof, working for and owning a small business I know that when the people are right the profits will come.

So, I had made a purchase and a sale at this store…I had been in the store for well over two hours while waiting for the “buy” to be completed so I was definitely ready to leave by the time i was checking out.

The young girl who rang me out was incredibly sweet, I did have questions and was still sorting a pile (trying to stay in budget) and she made a very simple and understandable error and mischarged me for a few things. Total human error NBD.

A few hours later I was putting the things away and noticed the incorrect charges, I immediately called the store and explained what had happened, the girl on the phone also very kind told me not to worry about coming right back because she would need a manager to fix the issue. Understandable. So I went back the next day.

From the moment the girl behind the counter alerted the manager she had an attitude of annoyance.

I explained to her what had happened and told even told her verbatim “I’m sure it was my fault, I was asking lots of questions and I didn’t know the gal was new” her response was ….well i don’t know what you want you me to do about this…OKAY! so that took me wayyyy off guard I actually just said “umm” and this is when it went VERY south …she cut me off and goes well I just can’t prove what you’re saying is true…anyone could have gone and taken things out and claimed false charges….so 2 mins into the conversation she’s calling me a liar.

Idk where to even note that one of the items I purchased was supposed to be a 2pc set …I said don’t even worry about thr missing pants

she finally goes FINE and throws her hands up and says I’ll call the girl..I said okay great and offered a little insight into the conversation I had with the girl to try and Jog her memory…and she put her hand up at me and literally SHUSHED me! Okay I am a whole adult and this woman SHUSHED me in a way I won’t shush my 1 year old …so I walked away to let her speak to the girl and to hopefully reset. she comes back, and this is what bothered me the most!

she goes and I quote…”she (the girl) doesn’t know anything but she’s a total DING A LING” ? (like whaat that’s so rude to say about your employees! I can’t even imagine how she treats them behind closed doors!)

So she offers me store credit (for HALF the incorrect amount) I declined the store credit and she asked why I won’t back to shop, she said “I’m a small business owner every penny counts”
I said well you’ve called me a liar and your employee names…so this hasn’t been the most friendly encounter …she threw another hissy fit put her hands up and stomped away going fine I’ll just give the cash…she tosses the cash across the counter and I told her the amount was still incorrect and suggested we look it over together …she snatched the receipt and the cash back and when I tried to show her where the error she SHUSHED me again! and said “no one is trying to cheat you…you need to understand that”

i looked at her BAFFLED! Like so BAFFLED I said “I don’t think you’re trying to cheat me and no one is trying to cheat you, but you made a mistake….let’s correct it”. when I pointed it out..she FINALLY admit that she was wrong and again tossed me the correct amount of cash and walked away while I was actually TRYING to thank her! (Don’t ask me why I was just trying to keep cool and be polite)

She was so incredibly rude to both me and her employees.

DIANE BABYAK

LOL Glitter factory. $45 price still on. NEVER opened. Offered $12. However, when they look it up for “todays” price it goes….
They sell for 50% of the today price. Then you get that half. $50. They sell for $25 therefore you will get $12. I guess you can’t post pics anymore on the review site.

Casey Metcalf

Me and my fiance went in on July 24th. We live in Bradenton and I heard this place was a buy and sell place and I’m sorry but I don’t think I would go back there. I brought a ton of stuff a bin full of clothes basically new tummy time Matt, toy kitchen , crib,crib mattress,sheets, kids teepee tent. Literally sat there for an hour and got told it was going to be another hour by a really rude cashier for them to grab my stuff and move just the tummy time Matt and proceed to tell me the aren’t buying any off it and didn’t even look threw anything. And on top of that I literally watch a lady bring in some books in very bad condition torn up and colored in and they bay her $60. Which really ticked me off because I literally made sure nothing had stains on it and that they were in good condition/ not missing and part. And they make me take it all back.

The only good thing I have to say is that I did buy a few outfits for my 4yr for her first days of school great condition and good price and also got some cute outfits,shoes,and a Minnie Mouse hate for my one year old all great condition and good price. But honestly wouldn’t have wasted my money there just to have to leave with all the stuff I bought all around bad customer service