Bicycle Doctor USA - Bloomington, Indiana

Charles Cunnick

I have been working with Steve and Bicycle Doctor for years. Thanks to them, and their expert advice I have a fleet of bikes outfitted best in class! They’re fast to reply, speedy to ship, and always VERY helpful and happy to chat. He has helped me navigate a warranty issue (super rare for SRAM), educated me, and steered me in the right direction always. Can’t recommend enough.

Rob Kostecki

Bicycle Doctor USA is an amazing shop with great variety and a knowledgeable staff. Steve has a ton of knowledge about all bike components and after a short conversation with him, he was able to recommend certain products to best fit my needs. The Bicycle Doctor USA not only has the best service, but they also have the best prices. I highly recommend Bicycle Doctor USA to all of the cyclists around Bloomington, and the world!

Connie Emmons

Steve, I want to thank you for taking time from your busy workday to find just the right and safe Bash bike for me to ride at age 80 YEARS OLD! The lower step through is perfect for my mounting and dismounting to keep me out of the ER!!! I love the Fleck blue color and comfort of peddling with my short frame. The handlebars accommodate my GPS, headlight, bell and cell phone carrier! My Garmin tail light and radar system fit nicely on the rear back rack. My quick release seat adjuster and seat give me comfort when peddling. The good grips on the handlebars, make it easy to twist-shift during gradient changes and headwinds!!! Breaking is smooth and keeps me in the saddle at all 7 speeds. These speeds meet my needs and are easy to adjust between. Steve, your bicycle choice for me was so appreciated!!! Your cost to me more than fits my budget. So, thank you, again, for keeping me safely in my saddle!

Scott Shelton

I have purchased frames, complete bikes and numerous components from Bicycle Doctor. Steve and Eric will research the answer to ensure you get the correct information. Recently had a component go bad. I contacted them and they determined the problem and helped warranty the part. They installed the new part the next day. I have recommended them to many of my friends and will continue to recommend them.

Scott Olmsted

Shopped all over for a new Ritchey Swiss Cross frame and ended up right where I bought my P29'er years ago. When my new frame was delivered, I discovered the wrong frame had been shipped. That was a Wednesday, by Saturday the correct frame was delivered and the mis-shipped item was picked up for return.

Customer Service is simple when all goes well. Outstanding service is defined by how a company reacts when things don't go according to plan. Bicycle Doctor is not an on-line retailer, they are your LBS that just happens to ship to your home.

David Mitchell

I was on the hunt for a Ritchey Ultra frame (in anniversary colors) and near as I can tell this is more or less the only place to get one. Fantastic team to deal with - I actually stopped by the shop when in Bloomington, ordered the frame, and they shipped it when it came in. Frame was perfect, shipping was reasonable, and communication was exceptional. I'll definitely go back as soon as I get permission from the wife to buy another bike 🙂 Five stars for the Bicycle Doctor team.

T B (TB)

These guys are great! I had purchased a Fuji Bike frame which was delivered without a Seat clamp. As it was an oval shape it was necessary to get the original seat clamp for the frame. I contacted Fuji who recommended me The Bicycle Doctor to help out. From start to finish, Steve was updating and confirming details at every stage. They sourced the item from Fuji, and back to back sent it to me in Singapore. Talk about service! Small thing, but the bike was unrideable without it. Thanks Steve for dedication and great support!

Wayne Thacker

I'm a complete novice when it comes to bikes. My bike needed some service so I took it to the Bicycle Doctor. Steve was awesome. He educated me on putting the right tires for me on my bike. His response was prompt. The service was a 1 day turn time. Steve even spent some time with me at pick-up to educate me on what my future bike experience may look like when I'm ready. This was an excellent experience.