Bishopp's Appliances - Shelbyville, Indiana

Delaine DeHart

Purchased a gas range and microwave 9/14/24 at the Columbus store and told it had to be ordered and the expected date or arrival was to be the middle of October. Phoned the Columbus store 10/29 and got Doug from the Shelbyville store. He proceeded to tell me that the Columbus store closed “for financial reasons” and I informed him of my order that was placed. He told me he would check on it and make it right! He was suppose to update me by the next day at the latest (10/30). Still haven’t heard anything!! I left 3 messages 11/2, 11/5 & today. Still with no response! I paid them for the appliances on 9/14! Terrible customer service!!! I do NOT recommend them to anyone!!! I have a bad feeling that the Shelbyville store closed as well and I’m SOL!!

Logan Shuppert

Horrible service. Very disappointing. Waited over a week for someone to come look at my refrigerator. The repairman was at my home less than 30 minutes and told me I would have to call LG to have it repaired. Took my $95 and left. What a joke.

Pam Warner

We’ve been Bishopp’s customers over 18 years and once again Doug, Jason and team came through with excellent customer service. They made sure we had the dishwasher model we wanted, going above and beyond to get it. Highly recommend, and thank you Bishopps.

Patriciaderued Dunbar

Terrible customer service. I have been begging for a replacement dryer for 4 months. Do not always return calls. Not honest about when I can expect resolution. Would not recommend dealing with this store.

Curineia Hanson

Absolutely love Bishops! The gentleman that always helps us is very knowledgeable and just a great help. We have bought all our washers and dryers from him. Most affordable delivery charges as well! They have financing, I could go on for days. Shop local!!! Big box stores have nothing on them.

Kelly Krueger

Bought $2,500 worth of appliances from this place...we bought a new house, moved, and needed new appliances. We always support local businesses, so was told that this place was good.
They were wrong. First, I was told that I had to have a plumber install the dishwasher, that was the first lie. Next, the delivery for all my appliances never happened, didn't get a call, I had to chase Doug to get answers, and pretty much got so frustrated that I just wanted it over with. Was told plumber was Doug's brother, he is not. Many times the ball was dropped and was pretty much told to get over it. Pretty much a rip off when my fridge came in dented, and they offered 150 off, but on closer inspection, there's many places dented and scratched. Pretty sure they pull this with others...I am going to call all the manufacturers to make sure I actually have a warranty, they took all of that, claiming they turn it in. Seems sketchy, and I will not recommend to anyone. Will not buy from them again. Going to do some investigating on what is up, feel like I got the run around much of the time.
I will say that the plumber guy was nice, but didn't show up on the last day he was supposed too, so my husband finished the job in less than 5 minutes. That was about the only thing that was positive.

EDIT.....After posting this, about a week and a half later, one of our cars had it's tire slashed. Personally, I'm not surprised. This has prompted us to install IR cameras, three to be exact, and contacted the local police department. Report was made, and they suggested the cameras, so we are covered. Now, we have video of basically anyone that remotely comes close to our home, nice, clear, crisp video, day or night, front and back, all recorded. Got some pretty funny video of the neighbors, trying to back up their truck. Needed the laugh. Oh, and the two guys that showed up, took pics of our house, no they were not insurance, got their license plate number, and and the local police are aware of you. No worries, we will have everything on video.

Dave Henderson

My go to place for appliances and parts. I recently called about a broken knob on my dryer. I gave the model number for the dryer and by the next day the knob had arrived for me to pickup. Better than the big box retailers and better than Amazon, give them a shot.

donny baker

I have bought from this place twice now. Both times service is good, knowledgeable staff. But both times they have dropped the ball. First time they somehow screwed up some paperwork which resulted in me waiting for my refund way to long. But owner fixed it after I was finally done dealing with a guy named Doug who works there. Second time I again have to deal with Doug. He again dropped the ball, don't want to go into details but I'm again waiting to have my issue fixed. If you don't want to drive out of town give them a shot, but do all paperwork yourself and don't rely on Doug to follow through.