Direct Auto Outlet, LLC - Fair Oaks, California

Bobby W.

I spoke to Ari on the phone and communicated via email and text, very responsive and when he did not have a answer he got back to me quickly. Last Saturday we drove almost 2 hours to come see the car and it was just as described and shown in the pictures and videos. He told me about any issues he knew about. very honest, knowledge and nice guy.
The process was very quick and painless. We will be back.

I can appreciate all the pictures and walkaround and driving video's, it really helps in the buying process.

If you are from out of town, ask him about good places to eat in the area! 🙂

Thanks again Ari!!

Lani B.

I had the pleasure of meeting the owner Ari and Mona and working with them for the purchase of my GMC. I live 2 hours away. I had my eye on a GMC Terrain that I found on Carfax. I had searched locally and 2 hours north and south of me. I called asking if the car was available. Ari was extremely knowledgeable about the vehicle all his vehicles as a matter of fact. I test drove the car and it was a great car. I can tell that he researched his vehicles on his lot and purchased great vehicles. I will make my next car purchase there. They are personable and a great people. I am so happy they helped me and I got to drive my car home. Thanks Direct Auto Outlet.

Molly H.

originally from 7/30/2020

Where do I start?

I emailed about the LS400 on Monday and ended up buying it by Wednesday. Ari had instant communication the entire time!

Day 1:This is not a shop that you get the uncomfortable feeling at. You don't walk up and feel all eyes of the hungry sales douchebags on you. Before we opened the door, we were greeted by Tony. A very kind and good-natured fellow with either a British or Australian accent. He took us right to the car which wasn't hard because it stuck out the second you entered the lot! It was gorgeous, exactly what I wanted. It was even better than the pictures. My fiancee test drove it and i was STUNNED by how smooth this thing was. Straight up, I have a brain tumor and epilepsy so I get headaches REALLY easily. This car is the anti-headache machine. I wanted it, no, I NEEDED it to be able to drive comfortably. We stepped into Mona's office to learn more about our options and the car. We ended up staying for over 2 hours just talking. Could very well say we bonded! We truly enjoyed spending time with her and Tony. We found out that we needed a loan from somewhere else since the car was a 98 and not financeable through their banks. The second we left, we were applying! I made sure my fiancee went to the place where he got approved to get the loan info first thing in the morning. We were going BACK. We had made a connection with everyone there and knew this was a place we desired to do business with.

Day 2: I had spoke to my very high expectations and high standards father about the car and dealer with him brushing it off as they just wanted a sale, but boy oh boy was he wrong. I had previously made a huge car buying mistake, so he had no faith in my judgment in any way, shape, or form. When we arrived, Tony greeted us and I waved with pride our approval forms for the loan. He was also very excited! We walked into Mona's office, showed her the goods, and she let my dad test drive the car. He was also impressed by how the car was. The cleanliness and pristine keeping of it was a shock to him! We got back and he continued to talk to Tony and ended up having a blast talking about old vintage cars with him while my man and I handled business with Mona. We had $1,000 of the loan ourselves so we got a loan to cover what was left. This meant we could put down a deposit to hold the car for 24 hours until the funds finally came through. We ended up finally meeting Ari since he was a busy guy running the joint, he hit it off with my dad and man instantly. This was huge for approval odds with my dad. Now, we only had to wait one more day...

Day 3: The whole day I was dying of anticipation for this to happen. It was the same yeah car as my jeep and it would be the nicest, fastest, cleanest, and lowest car I've ever owned. Plus who doesn't want perfect running ac and fewer migraine days without medication? We got the funds through and went right after work to get my new baby, my Betty White since it was a grandma's car and she's classy as hell! I was SIKED beyond comprehension. The process of finally getting the car in our names was quick and painless. And I've bought a car from Paul Blanco...(evil motherfudgers), so this was a breeze! Ari was awesome to work with getting everything done. Both him and Mona gave us cards for services we inquired about and we would help set Ari up with something he wanted as well since we were all practically friends at that point. They were ecstatic to have the car going home with people who cared for their cars, knew what their were doing with their cars, and were honest car people.

All in all, this place is WORTH A SHOT. Talk to them, be honest with them, and things will either fall in to place or won't. But we won't be going anywhere else for buying used cars or suggesting anywhere else to anyone. I'll be using this post on BBB for an A+ review as well. Ari, Mona, and Tony, we deeply appreciate you guys so much for all you did. You knew this was mine, and you made that happen!

HER NAME IS BETTY WHITE

Albert V.

I bought an '05 Honda Civic Hybrid with 107,000 miles on it here on the 22nd of February 2024, on the 4th of March 2024 my family and I were stranded on the side of the Freeway 3 hours from our home because the transmission had completely failed!! I will admit that there was a shuddering upon take off which Ari explained to me was the hybrid car ( which I had never driven)switching between the battery and the gas. I had no reason not to believe him and feel extremely taken advantage of. I paid $8,000 dollars for a car that I got to drive for 11 days and will now have to pay another $5,000 to make drivable to even consider trading and /or selling to purchase a reliable car. 10 out 10 would not recommend, Ari is the stereotypical car salesman we have all been warned about. Just there to take your money and take advantage of what you might not know.

Jesse H.

I ended up not buying a car from here due to deciding it was in my best interest to purchase a brand new vehicle for my situation, but I was taken aback by how impressive Ari's customer service was. He answered all my questions, went above and beyond, and even offered to polish the car. He also has a YouTube channel, and he narrates the videos himself in great detail about the vehicles he's selling. I'm pretty hesitant to purchase used vehicles in general, but I would feel very comfortable purchasing from Direct Auto Outlet, especially if Ari is involved.

Ivan

Best car buying experience ever. I won't shop anywhere else but here. I got a great nissan armada and it's amazingly great. I love my new nissan. Thanks Ari 😁

BIGdaddy

I was excited to see a vehicle today. But will never return. Buyers please be diligent and inspect a vehicle you plan on purchasing especially from this shady little hole in the wall.

Thomas S.

Inquired on a car on Ari's lot and we communicated through email and text. He was awesome and responded to all my questions and even tried to work with me on the price. Although I am probably not going to buy, I was very impressed with his customer service and sales style. I will probably buy from him someday! Check out his YouTube test drives too. They are great.