Good Feet Store - Stockton, California

Shellie Lima

While staff were courteous and wanting to please, I still felt the hard sell. I was finally convinced to purchase a package, which included two different arch supports. They were made of hard plastic, but also purchased the padding to go over them. After following the use 30 minutes, switch, gradually increasing the time used, my pain is still bad.

I told the store staff, but was told, I was increasing my time too fast and to take longer to get used to them.

Now it's beyond any return abilities, so I'm out $1,200+.

ADDED: I was contacted by the store shortly after making this review and was advised of their lifetime guarantee. I have modified my rating, as this proactive response further demonstrates their desire to reflect good customer service. I will be returning to the shop to see if there's an option. I plan to modify my review following this next encounter.

Lola Lopez

I felt comfortable at the store and the sales lady was informative however the shoes I purchase cause a blister on my left foot fourth toe due to a bunion.
I tried to wear them in but they don’t seem to stretch and hurt my toes terribly. Can I exchange them or get my money back I had to see the urgent care doctor for the blister I have on my toe.

Anisah McClure

Very welcoming and I felt a difference just from trying them on! Brenda helped me, and she was so patient and kind to me especially since I knew nothing about arch supports and what they did. Definitely recommending my parents because they need it!

Patricia Yin

Breanna was very knowledgeable. She took her time to ask questions to find out exactly what my husband needed. His feet are already feeling better after wearing the inserts for just 3 days

Heidi Markevicz

Both sales associates were busy helping other customers when I walked in. They acknowledged me and told me I could wait but that it would be awhile before they could assist me. I looked around and tried on a pair of sneakers which I really liked. I ended up purchasing them and they are soooo comfortable. I plan on going back to be fitted for the inserts to help my arch etc. So thankful I finally found a shoe store that carries my size and addresses the issues I have with my feet. For the first time in years I’m not walking around in pain like I had been.

Christiane Highfill

This was a delightful learning experience. Brianna was friendly, knowledgeable, and helpful. I'm pleased with my decision to purchase and look forward to the benefits of the 3-step system.

Cathy Mueller

We had a very eye opening and positive experience at the Good Feet store in Stockton. Cesar was very attentive and provided us with the information we needed. I have had my new inserts for 2 full days and can already tell a dramatic improvement in my knee issues!

Virginia Buck

Wasn't in store very long bought socks very nice and helpful lady helped me complete my purchase. I will go back to Good Feet.