Greves TV & Appliances Home Center - Madison, Indiana

Greves TV & Appliances Home Center es una pequeña empresa ubicada en 302 W Main St, Madison, IN 47250, Estados Unidos, que ofrece una amplia variedad de productos y servicios relacionados con electrodomésticos y entretenimiento en casa. Con una ubicación estratégica y fácil de encontrar, Greves TV & Appliances Home Center se ha convertido en un referente en la región para aquellos que buscan toda clase de electrodomésticos, desde neveras y lavadoras hasta televisores y sistemas de sonido de alta calidad.

El teléfono de contacto es 8122655555, y su página web es grevestv.com, donde podrás encontrar toda la información detallada sobre sus productos y servicios.

Entre sus especialidades, se destacan la entrega a domicilio, la recogida en tienda, los servicios en sus instalaciones, el acceso para sillas de ruedas, el aparcamiento adaptado para sillas de ruedas, la garantía de servicio, el servicio de montaje, los servicios de reparación, las visitas rápidas, y la aceptación de tarjetas de crédito y débito.

Además, Greves TV & Appliances Home Center ha obtenido una alta valoración en Google My Business, con un total de 38 valoraciones y una media de 4.6/5. Este excelente rendimiento en términos de satisfacción de clientes habla por sí mismo sobre la calidad de sus servicios y productos.

👍 Opiniones de Greves TV & Appliances Home Center

Miller L. I.

2/5

I called to see about getting service on a washing machine that was leaking. The guy asked a ton of questions & said “yes, we work on that”. More information & said “only for people purchased it here”. Most reasonable would have to start with “we help people who buy from us”

josh H.

5/5

These are some of the best people I have dealt with appliances. They are down to earth and will tell you what is good and what is better and everything is up front. Will definitely be doing business with these people again. Mark was the guy that sold me the washer and did everything he could for me to be able to get the washer the same day. Thanks again to all that assisted me with purchase.

CSS

5/5

Very helpful and no pressure to sell. High ability to meet customer's need. Price is also right and willing to match others without asking. If you want an excellent customer service, come to this place. You will receive service from a competent person. Rachel was the person who helped me with the sale. No wonder, this place is an institution in Madison!

Amy W.

1/5

A a few months ago we purchased a refrigerator from Greves TV & Appliances Home Center because we wanted to support local small business. At first, we were so pleased with the seamless delivery and no pressure sales experience, my husband wrote a great review about them. We now completely rescind that glowing review. The refrigerator they delivered was defective and we experienced immediate major frost build up in the freezer. The door wouldn't seal properly. We had to wait over 2 weeks before a service person could come and fix it. He ordered a new door for which we waited another 2.5 weeks to arrive. We scheduled another appointment for the new door (I had to rush home from work to meet the service guy in time ) and at last minute someone called from Greves to cancel for him because he was "having a bad day." We waited another week and half and finally the service guy showed. The replacement door they ordered was also defective. So they had to order ANOTHER DOOR. The wait continued. Another 3 weeks went by. Another scheduled appointment to get this door replaced and actually have a refrigerator that wasn't defective (we paid for a fridge that WORKS) . Last minute.....you guessed it- they CANCELLED AGAIN. This is by far, the worst customer service we've ever experienced. Again, we decided to go with a local business to lend our support, unfortunately that is not reciprocated on their end. They show no desire to prioritize and ensure customer satisfaction. We will NEVER ever again purchase anything from Greves and would not recommend it to anyone. Meanwhile, after a couple thousand dollars, the wait for a working refrigerator continues....

Timothy L.

5/5

Greve's has always taken care of us. Don't go to the big box stores. They don't have the hometown service that Greve's offers. They are always professional, courteous, friendly, and accommodating. Support your local businesses! My wife came in first thing in the morning to buy a dryer. When I got home from work the new dryer was in place and running. She said that the 2 young men that delivered and installed the dryer were very friendly and professional.

Nellie J.

3/5

Hi I am using my mother's google account to post. I bought a washer and dryer set from Greves TV and Appliances several years ago and have been happy with it. I recently had the heater go out of my dryer, so I called Greves and they said that they would order the part. So a technician comes out to my house on 01/10/10, and checks the dryer over and begins to tell me what a horrible set my washer and dryer is and that no one that has bought the set has them anymore, and no one sells them anymore. He then hooks the dryer up to a gadget and said that it needs a new heater. Then proceeds to tell me that it would cost around $300.00 to fix it, and I would be better off buying a new dryer and could buy a new dryer for around $400.00. I did a bit of research and couldn't find a dryer that cheap unless I bought a used one, and if I'm going to do that I might as well keep the one that I have and get it serviced. Anyway... he said to let him know. So after discussing it with my mom, we decided to just get what we have serviced. So I texted the technician and called Greves and told them I wanted to get my dryer serviced. They said that they would order the part, which is what they said the first time I called but whatever. So I had to wait another week before actually getting my dryer fixed, which was 01/16/20. They technician came and fixed my dryer and it ended up being less than what he said it would be. Needless to say I wasn't too impressed with the technician at the first visit. I don't know if he is encouraged to promote consumers to buy a new appliance or if he just didn't want to service my dryer? But I know the owners of the store and they are great people. So simply because of the technician I am giving the company 3 stars.

Beth G.

5/5

Fantastic customer service. The sales lady really knew her business. We were impressed. Very happy with our purchase. When needed we will use their business in the future.

Dawna M.

5/5

Always kind and helpful. Delivery men are efficient. Appliances have always held up great, or repaired if needed.