Jim's Towing & Auto Repair Service LLC - Pinehurst, Idaho

Seth Leppert “ExarCreations”

Genuinely amazing folks, went out of their way for us- super communicative, friendly, and all round a tow truck company I'd recommend to anyone in a pinch. Brandon was immensely friendly and informative. Nick and Teddy, too, were quick in our hookup and tow, and equally as helpful- thank you guys so much!

Cindy Wat

The fellow that helped us was very supportive and helpful. One of the groups motorcycle’s tire needed replacing. He not only did what was required- put the motorbike on the flat deck and tie it down. He also helped us find a place that would replace the tire. Throughout our interactions he was polite, considerate and helpful.
I wish i remembered his name. The incident occurred on Aug 2,2024 just outside of Coeur d lane. It was extremely hot outside. The time to get to us was quicker than expected .

Miles Holt

We would like to thank the employees at Jim’s towing. We had a flat tire on our way to Sturgis Motorcycle rally and Jim’s saved the day. Thanks again for you excellent service.

Chelsifer

This little shop saved us this morning when the undercarriage of our rental car came loose. We were back on the road in minutes thanks to the lovely lady at the front desk and the kind gentlemen who bolted it back in place (so sorry I didn't get names!). If that weren't enough, there is also an adorable shop pup named Charlie! 🙂 I would HIGHLY recommend these folks for your towing and repair needs. Thank you guys again, so much!

Ken

Out in the middle of nowhere the other day and my truck would not start. Requested service from AAA. Their app said 4 long hours until someone would get out to me. Just a bit over two hours later, Tom with Jim’s towing service showed up. I rarely take the time to share reviews but Tom went so far above and beyond, I feel I have no choice.

First of all, he did everything in his power to try to get it started for me. I hadn't yet told him that I’d made a backup appointment with a Toyota dealership 50 miles away in CDA. (They will NOT be getting the positive review I’m leaving here).

Anyway, after Tom had put in way more effort than any other driver I’d dealt with, I told Tom that I’d made that appointment. He didn’t bat an eye, loaded the truck and I up and took us in. Even went out of his way to suggest places to bring my wife when she comes out.

Truly not doing him justice, but this guy needs to be recognized. Outstanding customer service and made an extremely unpleasant experience almost fun.

Rebecca Collimore

Josh S. Was amazing. Very polite and considerate! Highly recommend this company and will definitely request them again.

Kimberly King

Friendly courteous and know their business. Helped my mother through a very scary and stressful accident. Thank you so much to Brannon and his great staff.

Pat Mandzak

Suddenly in middle of 5 hour drive home, my pickup truck died on I-90 near Mullan, ID, leaving me stranded after an already stressful couple weeks. AAA was horrible, telling me no repair shops open on Sunday. After towing to wherever, I'd have to motel it overnight (with the cat) and hope someplace would repair it Monday. No idea how AAA decided on them, but when Jim's Towing called and explained they have a garage and could do repair, a huge weight lifted off my shoulders. To speed things up, they'd even pick up an alternator which we assumed was prob. In less than hour tow truck arrived with a very competent, polite, and personable driver, who again, was reassuring that they'd take care of whatever was wrong. An alternator was waiting when we arrived in Pinehurst and within a relatively short time in comfortable, relaxing waiting room, was told truck ready to go. No fuss, no drama, no getting wrong part, just good competent service with a smile and concern for the customer. And, on a late Sunday afternoon, of all times. Thanks to all of you at Jim's Towing. Your kindness and professionalism make for a stellar business.