Junior Edition

Amazing customer service! They helped in our quest to find an exact replacement of my son’s lost rhino toy. Rob went went way above and beyond to help us. Although we couldn’t find the exact with Junior Edition, they offered the bigger sized version for less money. We did end up managing to find one so Rob kindly held the order (in case we went ahead with the bigger option or if we wanted a refund) until we were sure we had an exact replacement. He then kindly refunded the order. The customer service was so good that I will choose this online store to buy from again. Thank you for making a stressful situation easier!

I ordered accessories for my little daughter’s Maileg mouse to Hungary. A few days later, I received a notification from the customs authority that I had to pay tax on my package. I immediately contacted customer service, where Rob helped me right away! He acted so quickly that my package arrived on the originally estimated date without being delayed by a single day. I am incredibly grateful! On top of that, it arrived before Christmas, so the surprise will be perfect! 🌲 ✨ Special thanks to Rob for his kind and helpful support! Happy Holidays JuniorEdition.com! 🌲💫

Didn't purchase anything in here but came for a look around as had seen it mentioned in some TikTok's talking about local shops in Brighton. I'm unsure why there are so many negative reviews. From what I saw, the staff members were speaking to customers pleasantly and kindly reminding them to keep ahold of children who were pulling things off of shelves. Again, I didn't purchase anything, just browsed, but from what I observed the stuff in the store was well priced and staff seemed lovely.

This shop publicly posts customers’ names and how many times they’ve shopped there in its Google Maps replies, without permission. Of course, this is personal information, and no one wants that to be shared. It’s unbelievable that a store would violate privacy so casually — it’s beyond careless, and honestly shocking. They claim that their higher prices are justified due to taxes on American products, but other UK-based shops like MamaOwl and Smallfolk sell the same US products at the official retail price and offer excellent customer service. I highly recommend shopping there instead. *Of course, the shop I compared your pricing with is also located in the United Kingdom, and the comparison was made based on the GBP prices for orders shipped within the UK. Therefore, the conditions are identical, and the difference lies solely in the retail price set by your store.

I placed an order for an item on Sunday evening. There were some sensitive and unusual circumstances surrounding the order, which meant that I needed to make a request concerning dispatch and delivery. I emailed Junior Edition that same evening, hoping for the best but uncertain whether they would get to my email in time to help. To my surprise and immense gratitude, I received a very helpful and kind reply at 9.30 on Monday morning - Junior Edition solved my problem within half an hour of the business opening to start the working week. I am so glad to have the opportunity to recommend this lovely business. Wonderful customer service. Five stars.

Excellent Guys Great customer service: I recently visited *Junior Edition*on a busy Saturday, and I must say the customer service was outstanding despite the hustle and bustle. Both *Sean*and *Charlotte* went above and beyond to make sure everyone in the shop was attended to with care and attention. Sean was incredibly knowledgeable, helping me navigate the store to find exactly what I was looking for. His friendly and approachable manner made the experience stress-free, even with the crowds. Charlotte was equally fantastic, managing to assist multiple customers without missing a beat. She was patient, kind, and had a great eye for suggesting the perfect products. Even though it was one of the busiest times, I never felt rushed or overlooked. The level of service provided by Sean and Charlotte was exceptional and truly made my shopping experience a pleasure. I'll definitely be returning to Junior Edition!

Placed an order for some Sonny angels from this store. I emailed the shop to query if the Sonny angels were real, I received an email the next morning explaining that they are real and explained where the stock came from, they also answered another email I sent with another question and I received a reply within 10 minutes with a helpful answer. I am waiting for my order to arrive but the customer service was outstanding and I’m impressed with the stock of the Sonny angels, they have stock that no where else has and they aren’t extremely overpriced like other stores. Looking forward to my order arriving and will be ordering from here again.

Excellent service received from Junior Edition. Speedy delivery of recent order which arrived within 2 days. Beautiful choice of gifts.