Lindsay's custom leather design - Naperville, Illinois

Mike Granko

Lindsay did an awesome job on a complete repair of my Thorogood boots. I wish I had taken a photo of my boots before she worked on them because they looked absolutely horrible. I thought for sure there was nothing she could do, but she made it happen. They're just as comfortable if not more. Her hard work went above and beyond! Thank you so much for saving me another pair of boots.

Cory Orstead

I dropped off a LV purse to get the purse strap holds replaced and then I was told they would give me a call and an estimate. Around 2 weeks later, I call them and ask for the estimate, and it would take 2 months. Just off the communication principles alone, I picked the bag up! BEWARE before leaving your expensive stuff here.

Silvia B Miller

If I could give negative starts I would. I dropped a BCBG coat off there one year ago to have the leather accents replaced. They originally told me it would take a month and charged me $400. To date I have not received my coat or a refund. My next step is the BBB. Stay away, they have zero customer service and are clearly thief's.

Arturo Jimenez

Well I have to say I am very happy about the outlook of how my Made in USA Carolina steel toe boots turned out to be. I unfortunately did not have time to check in because I came from my lunch break at work and was in a limited time plus the business themselves had other customers when I came in so it was busy and did not want to occupy the service of casual talk. As for her assistant working there who is Senegalese (I forgot his name err!!) He was very facilitating about the status of my shoe as well as guidance of choice for what heels or bottoms to replace since my original ones was falling apart. Never the less I wanted to give a great review about this business especially after how businesses such as shoe cobbling or repair as well as a sit down shoe shine is forbidden until now a days with social distancing. It was by chance I discovered this shoe cobbler and leather repair place when I was having a bucket list for a trying a Jewish Deli in Naperville called Schmaltz Delicatessen next door which was also a great place but can't compare to Old School Mannys Deli since I live in Chicago and commute to Naperville. I will be coming here again as I support small minority businesses or local shops to keep the economy going. Do get your shoes repaired here as well as the best of leather goods. They are a little pricey but it was worth the work in the end especially if you are a person who values good long lasting things that you repair once in a long time

Jimmy Atool

Really great craftsmanship, shoes look brand new.

Only complaint was inaccurate time estimate on completion and that I had to call them to find out the shoes were ready, but it all worked out.

V Pope

Not happy with the service at all. Read the reviews and should had taken their word for it. They told me 2 weeks they would be done. I called a week after just to see if any of the shoes were done by coincidence, since I was going to be out of town, they said maybe all of them will be done later in the day or the next day. I let it be, went on vacation, called them when I came back. The man told me that they were not done yet and it will take more time to finish them. I told him what he had said the previous time and how could he not be done if he, himself had stated that they would be done the next day after I called? I then told him that I would be back on Friday to pick them up, finished or not. I picked up on Friday and my shoe laces were not cleaned at all, my gym shoes are even more dingier than when I dropped them off. From what I gather, this business needs to be more honest with people and be courteous of their time. Wanted to support local small business but not this one.

Zachary Bowers, Naperville Realtor

Thanks team! Fixed my favorite LL Bean boots just in time for all this nasty winter weather. Re-enforced and restitched a few of the crucial seams, and the work looks great! On top of that, cleaned & polished my boots. It's nice to have a local shop like this for high quality leather shoes/ leather work.

Kathryn Harper

I was so so happy with my purse and boots I had fixed by Lindsay's. Excellent work. Took a little longer then promised but everyone is always in hurry, didn't bother me!