MODA at Monrovia Station - Monrovia, California

Eulina Nabong

We've moved here last yr in July and blessed with really kind staff?Esp Emilie who is attentive and very concerned about our apt unit, my dad's going around the place in a wheelchair , our dog walking safety, our car charging convenience at the train station pkng lot, she makes sure we have all the information we need for a comfortable living. She knows a lot and shares a lot to help tenants always. An angel from Above! Makes our lives here in Moda an experience to remember.❤️ I pray wherever she moved to she will be happier bec she took care of all her tenants here very well. ?

summer vanderwal

I recently just submitted an application and toured here this past week. I have lived in many apartments, most of them less than great, but I had a great feeling about this place! Something that really stuck out to me was David’s patience and honesty when he gave me a tour! It made me feel safe and secure and loved the feeling of the place. It was very clean and looked well built. I am more than looking forward to moving in!

t f

I just signed my lease to continue living at Moda, I've been here since 2020. When I moved in, the building was exactly one year old, there were still apartments that had not been lived in yet. The building is beautiful, the amenities are amazing, and living next to the train station is convenient!

The ownership changed a few years ago, and the transition was rough. The management team was abruptly replaced, and things went horribly bad for a few weeks, as expected I supposed.

I am writing this review because the new management team retained Anthony, who was already our best ambassador for many reasons. For one, our guest parking situation was quite a mess, before Anthony diligently resolved it by issuing "citations" numerous times, every day. He resolved many other big issues, one in particular was a neighbor on my floor who consistently let their dog poop in the hallways without a care about picking it up... Anthony works hard to keep our building an elite place to live, we are lucky to have him on the Moda team.

The new management team has overcome the transition issues, so I recommend Moda 100% for anyone looking for a clean, safe, and luxurious living experience.

Shawn Lang (肖恩)

I had a very bad experience living here. You should not stay here anymore. The management is terrible. On December 10, 2023, there was a lot of sewage coming out of the floor of my apartment. The sewage filled my toilet and bathtub. Even the floor of my closet was full of sewage. The smell was disgusting and the sewage even damaged my clothes and furniture. The manager at that time, Ken, told us that you can go to a hotel and the apartment will reimburse us for the hotel expenses. But now it has been 9 months and we have not received any compensation. And Ken has resigned. They don't want to compensate us at all. Every time we go to the office to discuss this with them, they promise to get back to us. But 9 months have passed and we have not received any answers! It took them two weeks to repair our toilet. We couldn't take a shower for two weeks. And prevented a very noisy machine from working 24 hours in our toilet. It used our electricity, which made our electricity bill very high that month. Last Friday, our air conditioner also broke! Now it has been 5 days and they still haven't fixed it. It's summer now! Can you imagine that I have to pay $3000 USD every month for this apartment? The above problems have not been properly solved so far.

Esmeralda Ocampo

Really recommend this apartment for anyone looking for a new spot to live in! I was helped by David the leasing agent, he’s very engaging and well informed on all the units he walked me through today! He’s also hilarious and makes you feel comfortable . This by far is the best tour I’ve received in Monrovia. I’m glad I looked the past the negative reviews and gave Moda a chance !

Amirhossein Azarabadi

Before moving to Moda, I had a few concerns, particularly about the staff and handling of maintenance requests. However, after living here for a while, I can say the staff has been very helpful, especially Moises, who has been great at addressing any issues I’ve had.

bo feng

The apartment unit was decent. when we plan to move out, the new management company asked to do inspection, and we did as they asked. The inspection result was good, but guess what, they took all our deposit. so what was the inspection for?! The apartment is pet friendly, YES! because you can see the dog waste everywhere, sometime even on the hallway. And they don't have any green grass for dogs if your dog is picky... The apartment is right next to Metro station, you can image the safety and cleanness issues. The jacuzzi was always dirty, never seen it been cleaned. There was one unit on second floor, a couple always open their balcony door when they watch game, they yelling like wild animal.

Jing Quan

I would not recommend that anyone rent a unit here. I have lived here for almost two years, and we have had a terrible experience.

What annoys me the most is that my reasonable requests as a tenant have not been addressed and postponed repeatedly while waiting for the outcome. The employees in the leasing office pass the buck to each other. Last December, we had severe water damage in our two bathrooms and a closet, and we could not use one bathroom and one closet for almost 20 days. We paid the total rent for the unit with two bathrooms and closets. This water damage caused us to go to an outside hotel for a night with a newborn. It took them days to remove the bathroom floor and walls and blow dry the bathroom with a machine for days. The machine was very loud and interfered with our sleep, and my baby was restless for days with poor sleep as a result.

The leasing office promised to give us credit back for this water damage. I sent the hotel receipt for the day the water damage occurred to the leasing office people at the end of December. I visited the office and spoke with them over 10 times for the credit. I learned that the former manager, Ken, had left, and then I talked to Anthony, another leasing office employee, about the credit issue several times, and he promised to help with that. The water damage issue happened over 8 months ago, and there is still no credit back. We are still waiting for this matter to be resolved; however, our lease is about to expire.

I hate that this leasing office team doesn't take tenant requests seriously and puts off issues over and over again. If you want your requests always to go delayed and unresolved, and you like an unaccountable team managing the unit you live in, you rent it! I don't understand why they fired Emily, the fun and responsible employee, and kept Anthony, who behaved like Ken, the former manager, who procrastinated and didn't solve problems in a timely manner.