Salt + Sea - Koloa, Hawaii

Angela Floyd

I received a stained/ wet swimsuit top ( weird bc nothing else was wet, not even the paper it was wrapped in) and immediately contacted the company. I was advised by Neva I could return but would have to pay a 20% restocking fee or to mail the item back on my own per their policy. I reviewed the website and damaged section doesn’t mention anything about a 20% restocking fee. So, let me get this right, you sent me a damaged item and I have to pay to sent it back? What kind of company does that? I will not do business with this company again. Do not waste your time or money.

John Z

Stylish, high quality women’s fashion with very helpful owner.

We found a really nice summer blouse thing here. Truly a cut above the standard Hawaii beach clothes. Very tasteful, pleasant store with very well curated selection. A really nice surprise.

G D

absolutely ATROCIOUS customer service, i cannot stress this enough. i love & support local businesses & boutiques almost exclusively. my first & last purchase from this shop appeared to be mis-sized and had a sewing defect. i contacted customer support and a month went by without hearing anything. i wanted to send the item back so i looked up their address and paid to mail the item back to them. the package was refused/returned to sender. i reached out to support again & was told that they couldn’t accept a return. i explained the item seemed to be incorrectly sized as i’m familiar with the brand & there was no size from the company on the garment. i took photos. i also took a photo of the sewing flaw. they requested more photos which i provided— at this point we had emailed back and forth about 20 times. they didn’t respond to some of my emails for several days. i repeatedly requested a return label. after about the 100th email, they just said “no” bc “store policy” despite the strange circumstances & photo evidence i provided. i don’t understand why they made me go through all of that effort just to say no. maybe they’re so desperate to hold onto a $100 purchase bc people don’t want to shop with them, which i can see from a lot of other reviews on google & facebook. maybe they act different in person, but this was an extremely disappointing experience as an online customer and i truly hope you treat future customers better.

K

Such a cute boutique with amazing service. We came in and were immediately greeted by Kim. She had great recommendations and was a kind and genuine soul. All the products I bought I loved. It was our last night in Kaua’i and the experience at this shop was a great ending ?

Leeona Thompson

Salt + Sea is the BEST place to get your suit on the southside! Not to mention all the cute accessories to go with. I adore the ladies who work there. They are so friendly and helpful! By far one of my favorite boutiques on Kaua’i!

Stephenie mueller

New Swimsuit = Salt + Sea
New Hat = Salt + Sea
New Glasses = Salt + Sea
New Bangin Outfit = Salt + Sea
New Jewelry and Bag = Salt + Sea
My Moms Wedding Dress = Salt + Sea

Basically our go to for affordable , durable, great quality clothing and accessories that last. She always has the latest cute styles so I know I can guaranteed always fine something!

She has everything from casual to fancy.
The shops are always clean & we are always greeted with aloha customer service every time we go ? We Love Salt + Sea and like to shop local, so we are obsessed return customers!!

Robert Bukoski

I thoroughly enjoy shopping with Maile and her staff at Salt and Sea Boutique. Either online or in person it is always a very pleasurable and easy. The selection is fresh and cutting edge. I definitely do not have the same clothes as everyone on the island and I simply love Maile. mahalo a Nui loa me ka palenaole a pau loa, Na Lopaka

Barbara R

Friendly and helpful staff!!! These ladies always go above and beyond and I appreciate their aloha so much. I’m all about supporting local businesses and they make it easy. Great variety of high quality swimwear and awesome gift ideas.