The Cottage Thrift Store - Rossville, Georgia

Ed Choquette

I called around to see where proceeds go. Figured the attic is great but they dont except donations their parent store does went to the cottage. Came in with truckload of donations. Figured they had someone to help. Nope. You have to fill up carts bring them inside. Oh they don't take clothes they have to many.. then drop the prices on clothes get rid of them. Give them away. Biggest pet peeve... no thank you given. Just a courteous thanks would suffice. My 14 year old was more upset by that then anything else. We say thank you for any and everything. No let me get the door for you let me help you out.

Denice Culver

If you are someone that needs to try on clothes before purchasing, especially when returns are not accepted, before spending hour plus shopping, you better find out if dressing room is available.

Currently their DR is closed due to nasty as- customers using dressing room as bathroom.

Abundance of signs inside to take hangers off clothes before laying on counter to check out. Why not a sign on entrance door "no dressing room, no returns accepted".

Alex johnson

I would leave 1 star but that's not possible these ladies that work here are some of the worst employees I have ever met. The items are overpriced for something that is USED and donated to them. Not to mention you have add up ur own prices just to make sure they don't rob you blind. I was treated like a theft the moment I walked in. I was with my 8 year old niece and I was right in front of her looking at necklaces with her then they proceeded to tell the CHILD that she needs to stay with her parent like I wasn't right there. Never shopping here again

Kimberly Benitez

I love shopping in this store. I have never left disappointed. Prices have always been reasonable and staff have always been helpful and pleasant. I definitely recommend you stopping by if you are in that area. Such great finds! I also love the fact that I can and have always donated here and they are always grateful for any and everything they have received from me. I can’t say enough good things about this store or their staff ❤️. Thank you Christy and all the staff for your amazing hard work and the good you put back out in to our community!!! I love you guys.

Angela Daniel

Just wanted to do a shout out to my people at the Cottage!!! You will never meet a group of people as sweet as this group! Christy the manager is one of the kindest most compassionate people I’ve ever known. She takes pride in her store❤️ It always smells AMAZING AND IS ALWAYS CLEAN AND ORGANIZED. You are always greeted with a smile and made to feel welcome. They go out of there way to help people. So Christy Vickie Laura Richard and our new staff member Tommy can’t wait to meet you a big thank you for being so good to our community. If you haven’t visited this wonderful group of people make it a point to go and all the money goes for a GREAT CAUSE. If u don’t need to shop bring your donations in and help those kids out ❤️❤️❤️ I love you guys ? SEE YA NEXT WEEK GUYS ?

Brandy Ann McKenzie

I came here full of hope and joy excited to check out this new-to-me place that a friend told me about. I left feeling bad about myself and about humanity in general. They don't have a bathroom, they don't have a fitting room. I was so excited to check this place out I went across the street to use the restroom, and came back. As I was entering, a woman was leaving complaining that an employee was rude to her and told her to not push the clothing on the racks, because the racks are not designed to support shoving. and you know how it is when racks are jam-packed and you're trying to look at clothing.. this 60-ish woman did not appear to have any superhuman strength, I had no reason to believe that she was treating the racks in any unusual manner. The woman she brought her concern to treated the customer like she was in the wrong and the customer said this is our first time here, but we will not be back. This exchange already made me uncomfortable, and I felt like I should leave but again, I did want to check out this place. The employees continue to complain loudly about the customer after she had left. Again, uncomfortable!! The prices were RIDICULOUS on a lot of items, but there were some good prices on new clothing. There were passive aggressive notes posted all over the store., And I understand that many customers are difficult to deal with, like the ones that use drugs in the restroom or defecate in the fitting room, which they informed me has been an issue, and the reason why I could not use it to try on clothing. So I tried to try some items on over my clothing, and when I went to check out I felt like I was overcharged. I asked what the children's pants were, because I did not buy any children's pants. They said that's just how they ring up items. Okay.. but then I asked them to please go through with me and show me each item and how it added up. As they were passing each item back and forth, I added it to $26.50 before tax. But they did some three card Monte action between them and said yes it's $30.50.. I left feeling confused, but I did not want to ask them to add it up again in front of me so I added it up when I got home and I was overcharged. I know, I know.. it's $4.. big deal. It's not about the money it's about the way they treat people, the trickery involved, and how I left feeling like I'd been duped, and definitely did not have a good experience that would make me want to come back.

Kim Redmon

I Love this Place !!
An The Best People Ever that Runs this Cottage Thrift Store

Dee Deforest

This is the best thrift store ever. Lots of really nice things, and it's also super clean and doesn't have that smell that thrifts get sometimes.

The ladies that work here are amazing, always kind and helpful. It's definitely worth a drive from Chattanooga, I promise you won't be sorry.