Viola's Mens Apparel - Pensacola, Florida

Anastacia Tucker

Went in to find a white suit/tux for my son’s homecoming. Was persuaded to get a black suit instead by the owner. He didn’t have his size in stock in either the white or black. Only had a green color in stock. The owner advertise that he can get it ordered and will be about a 4 business day turn around time. While waiting, I found a different suit that was more fitting for my child and requested to cancel my order with Violas. He claimed it was “custom ordered” which is a lie. Just because he had to request more inventory because his shop lacks a variety of sizes does not make a simple black suit/tux custom. If it had been altered, I would’ve understood. I’ve dealt with other Men’s suits stores and as long as it’s not altered, a refund is always granted. Because it can STILL be sold! He needs to keep more inventory in stock. I also ordered a bow tie and shoes which he had the shoes in stock, but didn’t allow me to take them with me. Which was weird. Lastly, there is no display of a “no refunds” sign throughout the store nor on the website. I looked around first to make sure there was no such policy. There definitely isn't any communication, verbally about a no refund policy prior to placing any order either. But like I advised him, I will dispute it with my bank since I did not receive the goods or services.

* UPDATE* 10/23/24 Still have not received a phone call for the items that you said you would call once they arrived. It has been almost 2 weeks since the date the items were needed for, and not once have you reached out to let me know the items have arrived. You advised it takes about 4 business days for the items to arrived. Is there a reason you have not called

Jim Zagrzebski

Met the owner (Nehemiah) at End of the Line Cafe at dinner and his style inspired me to stop in at his store for a new hat. Terrific selection and this man knows his stuff when it comes to men's apparel. I settled on that beautiful brown Bentley but I'll definitely come in for another different one in the Spring - next time a Bruno Capelo for certain. Thanks for helping me find the right headware for the fall !

Meme Henry

Very nice place to go if you're looking for suits of all occasions. Weddings, prom or just daily business interactions, plus all the accessories. And if it's not there, it can be obtained

Anthony Stowe

I had the best time shopping at Viola's men's apparel I needed a suit for a wedding got the color I needed got a tailored and it was a great shopping experience I would definitely be back

Fred Fry

Good selection outstanding service competitive price localy owned business

Derick Jones

Quick and easy process. I met the owner, Nehemiah, at my job and he told me to check out the shops website and he carried more than what was offered online. I was able to find 2 suits that I needed for a formal event and went to the shop to to get fitted. While at the shop, I remembered that I also needed a new pair of boots. Not only was there a great selection, but I was able to order a pair that suited my taste, no pun intended, and have them delivered that same week. Overall it was a great experience and I will definitely be back.

Guy Beard

The other day I did a search for a local men’s shoe store. Viola’s Men’s Apparel was on the list. I immediately knew that I had found the perfect shop for me when I saw the photos of some of their shoes ! I went there that same day and met the owner Mr. Nehemiah Johnson, Jr. When I left, I was the proud owner of a jacket and a pair of shoes. Mr. Johnson goes above and beyond for his customers. He also has shirts, suits, hats, and accessories. I highly recommend Viola’s Men’s Apparel ! So stop in and let Mr. Johnson assist you in finding your ideal outfit.

Maritza Woodfaulk

I needed some gifts for my husband, so I contacted Nehemiah. He helped me decide on the perfect gifts. He knows his stuff and works hard to get you what you need. His service is impeccable and I will definitely shop at Viola’s again.